Privacy Policy

Effective Date: 10th July 2025

At Millbooks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. What We Collect

We may collect the following information when you interact with our site:

  • Name and contact details (e.g. email address, phone number)

  • Business information (if provided)

  • Information provided through forms, such as enquiries, consultations, or free downloads

  • Website usage data via cookies and analytics tools (e.g. IP address, browser type, pages visited)

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our services

  • Send newsletters or updates if you opt in

  • Improve our website and services

  • Maintain business records and comply with legal obligations

We will never sell your information. We may share it with trusted third-party services we use to operate our website and manage communications (e.g. email platforms), but only when necessary and with appropriate safeguards in place.

3. Cookies and Analytics

Our site uses cookies to enhance your browsing experience and collect anonymous analytics. You can disable cookies in your browser settings at any time.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no data transmission over the internet is 100% secure.

5. Access & Correction

You may request access to the personal information we hold about you or ask for it to be corrected by contacting us at:

hello@millbooks.com.au

6. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page with an updated effective date.